Account Manager (New Business and Market Research Focus) Location: Gravesend (Office-Based)About the RoleWe''re looking for a proactive and commercially minded Account Manager to join our team in Gravesend.This is not just a traditional account management role - we need someone who can research new markets, identify business opportunities, and generate high-quality leads to support our continued growth. with no cold calling you would pass this on to our experienced sales team to manage. Your role would be up selling and account managementAlongside managing existing customer relationships, you''ll play a key role in exploring untapped sectors, analysing market trends, and helping shape our sales strategy within the insulation and wider construction market.Key ResponsibilitiesNew Business and Market ResearchResearch and identify new markets, industries, and potential customer segments.Generate and qualify new business leads through outbound activity and data analysis.Monitor competitor activity, pricing, and market trends to uncover opportunities.Build and maintain a strong pipeline of prospective customers.Provide insights and recommendations to support business growth and strategy.Account Management and SalesManage a portfolio of existing customers, ensuring high levels of satisfaction and retention.Identify opportunities to upsell and cross-sell products and services.Handle incoming enquiries, prepare quotes, and follow up to convert into sales.Maintain accurate records in t