Job Title: Contract Manager (Operations) Location: London (Hybrid working available; base at Clerkenwell) About the Role: We are seeking a highly capable Contract Manager (Operations) to strengthen the management, governance, and optimisation of operational contracts within a large, values-driven organisation. This is a high-impact role offering autonomy, visibility, and influence across a diverse housing portfolio. Reporting to the Head of Commercial Operations, you will lead the development and ongoing management of a robust contract management framework. This includes student, keyworker, market rent, co-operative, and short-life accommodation contracts. Your role will ensure contractual arrangements are effectively governed, performance-driven, and aligned with strategic objectives, while mitigating contractual, financial, legal, and reputational risks. As a trusted subject-matter expert, you will work closely with internal teams and external partners to embed clarity, accountability, and compliance. The role focuses on assurance and insight, including performance monitoring, audits, risk management, and evidence-based reporting to senior leaders and the Board. This position is ideal for someone comfortable operating in complex environments, leading through influence, and supporting executive-level decision-making while upholding core values of honesty, efficiency, accountability, respect, and trust. Key Responsibilities: Develop, implement, and maintain a comprehensive c