Our Client are a leading communications brand with an outstanding reputation for customer service and value commitment. An opportunity has now arisen within their team for an experienced Sales and Service Manager. In this role you will drive Wholesale revenues in CIIM primarily via the company''s MVNO, Broadband, Ethernet and IP sales to both Domestic and International Carriers. Reporting to the Wholesale Director, the specific duties for the Sales and Service Manager will include: Account and service managing Domestic MVNO customers and acting as a key point of contact Account and service managing allocated Carrier customers and acting as a key point of contact Grow and retain Wholesale revenues in line with Quarterly and Annual Targets Identify and target new Wholesale customers and markets and develop a lead generation strategy and routes to market Collaborate with internal stake holders to meet and exceed customer needs Responsible for all aspects of Account and Service Management for your allocated customers Expand and add value to the business by leveraging the company''s recent investments, to deliver services up the value chain in their Markets Prepare and run business and operating reviews from time to time Create comprehensive new customer engagement and development plans Provide clear, concise and accurate customer information ensuring timely delivery of orders and communications Communicate service delivery/customer service issues back to the relevant teams to en