Claims Assessor (Customer Service) - Private Medical Insurance Starting salary between £25,100 - £28,500 (depending on hours, location, skills and experience) Our standard full-time contracts are for 35 hours per week (with options for part time working, after the initial 18 week full time training period). However, we want you to have the flexibility to increase your working hours if it suits you, so we also offer a 40-hour contract which has an enhanced salary of up to £31,200 (after the initial 18 week training period) Flexible shift pattern between Monday - Friday: 08:00 - 18:30, and 1 Saturday shift every 6 weeks: 09:00 - 13:00Are you passionate about delivering brilliant service and ensuring customers get the help they need when they need it most? We are looking for people who truly care and are driven to give it their all every single day. People like you!We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take responsibility, and who make good decisions.A bit about the jobYou will be answering inbound calls to support and guide customers through their health claims journey. Whether it''s overnight care, outpatient treatment, diagnostic tests, scans, or aftercare, you will help and support our customers to get the specialist private treatment they need, when they need it.Skills and experience we''re looking for Excellent communication skills and previous experience in a customer service-related role The ability