We have an excellent opportunity for a Payroll Administrator to join a well-established accountancy practice in St Albans. This role is ideal for someone who is not only detail-oriented but also thrives in building strong client relationships and contributing to the strategic delivery of outsourced payroll services. If you re passionate about delivering great service and ready to build a career in payroll with a strategic edge, we want to hear from you What s in it for you Salary: Up to £28k depending on experience Hours: Monday to Friday 9-5pm Hybrid working, 3 days in the office and 2 days at home Free parking Key responsibilities: Manage a portfolio of client payrolls, ensuring timely and accurate processing Build and maintain strong, trusted relationships with clients Provide tailored payroll support and advice, helping clients navigate complex payroll needs Collaborate with internal teams to improve service delivery and client satisfaction Support the implementation of payroll process improvements and strategic initiatives Ensure compliance with all relevant payroll legislation and company policies What they are looking for: Strong interpersonal skills with a customer service mindset Excellent organisational skills and attention to detail Able to think strategically and contribute to process improvements Confident communicator with the ability to build long-term client relationships Previous payroll experience is helpful, but not essential if you bring the right