Service Now Developer - Service Transformation Lab (Modern Workplace Platform)Locations: Leeds or Edinburgh (40% in office)Contract: 12 monthsInside ir35 Why this role mattersThe Service Transformation Lab (STL) builds and improves the colleague facing digital experiences that power the Modern Workplace. Using the capability of the ServiceNow platform, we design services that feel simple, intuitive and consumer grade - especially across the Service Catalogue, Employee Centre, and ITSM journeys.Your work will directly impact how tens of thousands of colleagues raise technology requests, access information, and receive support. What you''ll doDesign and deliver high quality ServiceNow enhancementsBuild and improve Service Catalogue items, ensuring clear fulfilment flows, accurate data handling, and smooth colleague experiences.Develop features, widgets, and tailored experiences within Employee Centre, helping colleagues find information quickly and navigate with ease.Enhance and maintain ITSM processes (Incident, Request, and to an extent Problem) to streamline how support teams work and respond.Configure platform elements such as flows, workspace components, data structures, access controls, routing logic, and integrations - without unnecessary complexity. Work collaboratively within SAFe delivery teamsOperate as part of an agile squad alongside Product Owners, Analysts, Technical Leads and other Developers.Participate in backlog refinement, PI planning, sprint ceremonies, and