100% REMOTE WORKING, WITH ALL EQUIPMENT SUPPLIED START DATE OF 18th MAY 2026 (Applicants must be free for the following 7 weeks for training reasons) 26,250 + BONUS WE DO REQUIRE THE BELOW EXPERIENCE AS A MINIMUM REQUIREMENT TO APPLY High-volume, telephone-based, Customer Service experience (B2C) AND Experience working in an FCA regulated environment Our client is a very successful Mortgage lender, who has gone from strength to strength and nearly doubled in size over the last 5 years. They offer a different style to lending and want to give everyone the opportunity to own their own property. As a result of their growth, they are seeking confident, empathetic and experienced Customer Service Agents to join them from 18TH May 2026. (This is a fixed start date, with no negotiation). The overall purpose of the role is to communicate with customers who have queries on their Mortgage account and provide them with positive solutions to their problems, whilst adhering to regulations and legislation. Your working day will be spent on the telephone to customers alongside a small amount of Administration. The successful applicant will come from a high volume call centre background, within an FCA regulated environment. We are not considering candidates who don''t have any B2C call centre experience. SOME of their FANTASTIC benefits include: FULLY REMOTE working with FULLY REMOTE training All I.T equipment supplied A yearly bonus Frequent staff incentives which include high st