Reed Talent Solutions are hiring in Northampton!We''re looking to recruit an Onsite Team Manager to join our Service Delivery team and support one of our key clients. Reed supply flexible and temporary workforce solutions through Angard Staffing to Royal Mail sites all across the country, managing year round recruitment as well as seasonal peaks. What''s an Onsite Team Manager?As an Onsite Delivery Manager, you will manage a team of Onsite Planning Executives, ensuring that all fulfilment and administrative tasks associated with our contractual obligations are completed to the required standard. You will engage closely with the wider Operations and Account Management teams to share information and actions to ensure that customer requirements are delivered.Shift pattern Full time Monday - Friday 08:00am -17:00pmFixed Term ContractKey Responsibilities: • Team management• Delivering service excellence• Stakeholder management and engagement• Working closely with our internal Reed teamsWhat are we looking for?Recruitment experience ideally gained from either an MSP/RPO/Staff bankPeople management, training and developmentEffective management and prioritisation of workloadDelivery of exceptional service that meets customer SLAs and deadlinesRelationship management of both internal and external stakeholders at all levelsAchievement of customer and worker satisfaction targetsAccountability for team outputs and delivering to performance objectivesWhat can Reed offer you?Reed truly is