Technical Support Engineer - Solar Energy (Home-Based, UK)

Are you a technically minded engineer passionate about renewable energy and ready to take on more responsibility in a growing global sector? We''re working with a leading solar technology manufacturer to find a Technical Support Engineer who will play a key role in supporting customers across the UK. This is a home-based position, perfect for someone with hands-on solar experience and a strong customer focus. What You''ll Be Doing Provide technical advice and troubleshooting support to customers, installers, and service partners. Respond to queries via phone, email, and CRM regarding product or PV system issues. Support customers during installation, commissioning, and operation of solar PV projects. Work with monitoring platforms to diagnose and resolve system faults. Collaborate with sales and aftersales teams to ensure exceptional customer experience. Maintain accurate service records and escalate complex issues when required. Ensure compliance with UK regulations and product certification standards. Occasionally travel within Europe to support events or customer needs. About You Degree or equivalent qualification in Electrical, Power, or Electronic Engineering (or similar). Minimum 2 years'' experience in the solar or renewable energy sector. Knowledge of inverters and solar PV systems is highly desirable. Strong problem-solving ability and a commercial mindset. Excellent communication and interpersonal skills. Self-motivated, organised, and comfortable working indepe
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