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Permanent

Planner Scheduler

St Albans
money-bag £28000 - £30000/annum
224794040
Posted 3 weeks ago

Fraser Edwards are recruiting on behalf of a well-established Facilities Management company for a Planner & Scheduler to join their team.

This is a busy, office-based coordination role responsible for managing both Planned Preventative Maintenance (PPM) and reactive maintenance works across multiple contracts, including railway environments. You will play a key part in ensuring engineers are effectively scheduled, jobs are accurately logged, and service level agreements are consistently achieved.

Duties:

  • Planning, scheduling and reallocating PPM and reactive maintenance works
  • Raising remedial and reactive jobs as required
  • Logging faults received via phone and email onto the CAFM system
  • Monitoring jobs through to completion, ensuring KPIs and SLAs are met
  • Liaising daily with engineers, subcontractors and clients
  • Reviewing and checking engineer worksheets for accuracy
  • Chasing outstanding paperwork and closing down completed jobs
  • Producing client reports and performance spreadsheets within set deadlines
  • Managing shared mailboxes and handling incoming and outgoing calls

The role covers fabric, mechanical and electrical maintenance, so previous experience within Facilities Management or a similar environment would be advantageous.

The Ideal Candidate

  • Previous experience as a Planner, Scheduler or Maintenance Coordinator
  • Experience planning and allocating engineers
  • Knowledge of facilities maintenance (desirable)
  • Experience using CAFM systems
  • Strong administrative skills and attention to detail
  • Excellent communication and customer service skills
  • Ability to work under pressure and prioritise effectively
  • Proactive, professional and self-motivated

Role details:

  • Monday to Friday
  • 40 hours per week
  • Office-based role
  • Free on-site parking
  • Career progression opportunities

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