Internal Sales Representative - Inbound/Outbound Sales (phone number removed) + Commission (OTE 45000) + Benefits Walsall Are you an experienced Internal Sales or Account Management professional who thrives in a high-conversion environment? Do you love taking ownership of warm leads, converting them into loyal customers, and re-engaging existing accounts? This office-based sales opportunity is ideal for someone who enjoys consultative selling, order fulfilment coordination, and being the voice of a well-established manufacturing brand known for quality and speed. The Business A long-established UK manufacturer of bespoke, made-to-order building products, this company operates from a busy and collaborative Walsall facility. Their customer base includes trade professionals, developers, and DIY consumers nationwide. The company is investing in commercial growth, and this newly created Internal Sales Representative role is the next strategic step. Key Highlights80% inbound enquiry-to-order conversion rateB2B and B2C customer base (trade and retail)All products are manufactured onsite - short lead timesCollaborative, friendly team within a growing SMETraining provided; future career growth opportunities available Role ResponsibilitiesRespond to inbound sales enquiries by phone and email from trade and retail customersUnderstand customer requirements, prepare accurate quotations, and follow up proactivelyHelp implement new or improve current CRM system to log interactions, mana