Business Development Represenatitive and Internal Sales  
Internal Sales and Business Development Representative with English and French business fluency.
  
About the Role
To provide a seamless professional extension of each client on each and every call and customer interaction by holding credible and mature business discussions on a top line strategic level and have clear understanding of the product to know where it would fit into the conversations.
  
Responsibilities

• To work on client assignments as directed (business critical or workload based);
• To conduct complex discussions around infrastructure, how tech fits into long term business strategies, high performing hardware, cloud migrations;
• To generate qualified leads for our clients (lead gen only), by confidently using SPIN and other selling techniques;
• To develop specific and extensive client and product knowledge depending on each campaign to ensure client needs are met;
• To gain further information on target organizations (enterprise mapping and profiling) and update relevant systems as appropriate;
• To identify new business opportunities and quick win situations, and nurturing database;
• To attend any relevant training and briefing sessions with clients, either on or off site, and present oneself in a professional manner in any client facing situations;
• To maintain constant high performance indicators against campaign targets (meeting but more often exceeding 100% to target against all level calling campaigns);
• Meet specific KPI targets as defined by the Team Manager
• Carry out administration related to client campaigns to a high quality, (as required) including:
• Lead write ups
• Email communications
• Database management
• Work effectively as part of a team and assisting other members of the team as and when required;
• Conducting the role’s day to day activities in accordance to the company values;
• Identify any areas of improvements to our ways of working and raise with the Team Managers;
• Positive stakeholder management to achieve successful campaigns;
• Proactively manage calling and role responsibilities, including:
• Understanding of Call Guides prior to undertaking any campaign related activity;
• Attending or requesting relevant training prior to undertaking any task that has been assigned;
• Ensuring relevant data and or workload

• Business level English and French
• Proven continuous outstanding performance in target driven sales environment (lead generation, telemarketing)
• Proven, extensive knowledge of cloud and technology based propositions
• Experience in training, mentoring junior colleagues or new starters
• Experienced in making outbound calls to companies, finding the right contact and generate high quality leads on complex products
• Self-starter - be able to motivate yourself and manage call data effectively, nurture prospects and maintain your calendar for follow up calls
• Flexible approach, ability to handle objections, display initiative and work under pressure both on an individual level and as part of a team when required.
• Be a fast learner and have the ability to grasp knowledge quickly and effectively.
• Excellent verbal communication and relationship building skills

• Previous B2B experience - preferably outbound
• Fluency in an additional language: French
• Have experience of working with CRM and telephony systems