ServiceNow Configuration AdministratorLocation: RemoteSecurity Clearance: Ideally SC ClearedDay Rate: CompetitiveContract Length: November 2025 - March 2026 (Subject to Extension)About the RoleWe''re seeking a ServiceNow Configuration Administrator to support device Lifecycle Management (DLM) service. This is a hands-on configuration and support role focused on enabling bulk device refresh processes via ServiceNow.You''ll work across multiple sectors and teams, helping ensure the smooth delivery of our refresh services during a period of growth. Your contributions will directly impact service quality and customer satisfaction.Key ResponsibilitiesConfigure core data in ServiceNow: Locations, Schedules, Appointments, Assets, Stockrooms, Work OrdersTriage and troubleshoot service-impacting issues with internal IT teamsSupport ad-hoc data/statistics requestsRecommend and document service/system improvementsMaintain operational documentationStay current with ServiceNow features and maintain certificationsCollaborate with stakeholders to ensure consistent processesCommunicate system/process changes and their impactsReview release notes and validate system functionality post-upgradesAct as a ServiceNow and DLM refresh SME, sharing knowledge across teamsEssential Skills6months + in a ServiceNow-focused admin/coordinator roleSolid understanding of ServiceNow components: tables, fields, reports, flows, business rulesServiceNow System Administrator certification (or equivalent)Strong co