IT / Technical Account Manager

IT / Technical Account Manager Salary: Up to 45,000 + Company Car or Car Allowance + Performance-Based BonusBased in FromeAbout Them At my client, they are more than just a Managed Service Provider (MSP) - they are a dedicated partner in the success of their clients. They believe in the power of technology to revolutionise businesses, and that is exactly what they strive to deliver. Their mission is to place the right technology in the right context, at the right time. If you are passionate about making a difference and helping businesses thrive, they would like to hear from you! The Role As a Technical Account Manager, the successful candidate will act as a trusted advisor to clients, bridging the gap between strategic goals and technical expertise. This hybrid role encompasses account management, technical consultation, and strategic planning-offering a unique opportunity to influence how clients leverage technology to achieve their objectives. Key Responsibilities for the IT / Technical Account Manager Client Relationship Management: Cultivating and maintaining strong, lasting relationships with clients, serving as the primary point of contact.Technical Advisory: Leveraging an understanding of IT environments to advise on strategy, infrastructure, and improvements, grounded in best practices (Cyber Essentials, ISO 27001, Microsoft 365).Quarterly Business Reviews: Leading meaningful QBRs to assess performance, uncover opportunities, and create a technology roadmap aligned
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