Website Manager
Looking for a talented and driven Website Manager to lead the development, optimisation and performance of our website and events platform. This is a pivotal role, owning the end-to-end digital member journey - from first visit and discovery, through browsing and booking, to post-event engagement. You''ll combine strategic thinking with hands-on delivery, using data, insight and user feedback to continuously improve performance, usability and conversion. Working closely with colleagues across the organisation, you''ll ensure our digital platforms are high-quality, accessible, reliable and genuinely rewarding for members to use.Main duties include:Owning the digital user journeyLead and continuously improve the full website and events platform journeyMap, analyse and optimise key pathways such as discovery, search, event pages and checkoutUse analytics, heatmaps and feedback to identify friction points and drive measurable improvements.Managing the events platformOversee performance, usability and content quality across the events platformEnsure event listings are accurate, engaging and aligned with brand and commercial goalsImprove internal workflows and support opportunities for cross-sell, upsell and personalisationDriving website performanceMonitor and optimise site speed, responsiveness and technical stabilityLead conversion rate optimisation initiatives across high-value journeysSupport SEO best practice and ensure strong performance across devices and browsersLead robus
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