Breakdown and Recovery Co-ordinator Location: WidnesSalary: From £13.00 per hour (dependent on shift and experience)Shift Pattern: 4 days on, 2 days off 12-hour shifts (day and night shifts available)Alternative shift patterns may be considered and discussed at interview.Contract: Full-time, PermanentAbout Us Hough Green Garage is a leading provider of 24-hour Breakdown and Recovery Services, proudly operating for over 40 years. We support Local Authorities, Blue Light Emergency Services, majorMotoring Organisations, and private companies nationwide. Due to continued growth and new contract awards, we are expanding our Control Centre team in Widnes.The Role We are seeking dedicated Breakdown and Recovery Co-ordinators to join our fast-paced 24 hour Control Centre. This role requires calm, confident decision-making, especially when dealing with time-critical and emergency situations. You will be managing inbound and outbound calls, deploying recovery operators, and ensuring jobs are completed efficiently and professionally.You will interact daily with members of the public, emergency services, motoring organisations, and roadside teams.Key Responsibilities Coordinate and deploy recovery resources efficiently across all active jobsMonitor job progress through to completionManage driver workloads and map nearest available resourcesAnswer and manage high-volume inbound and outbound callsLiaise with administrative staff and recovery teamsRaise workload issues or operational conce