Randstad is looking for an Account Specialist to ensure the smooth running of the operation across our site in Wolverhampton, on a key account in the division, Jaguar Land Rover. Working hours: 6am - 3pm - Monday - Friday The role encompasses worker management, alongside aspects of recruitment. You''ll be embedded within the client team, being the face of Randstad to them and the workers onsite, so a service driven mentality, relationship building and problem solving will all be key skills.Responsibilities:Client management and relationship buildingWorker management - delivery of praise, rewarding good work with our schemes, alongside delivery of warnings, return to works and OTI''sDelivering on SLA''s agreed with the clientProactively identify and record sales opportunities and growth potential for the wider business through daily client and stakeholder interactions.Administrative tasks and ensuring all systems are up to dateManaging all queries from your allocated areas, including health and safety investigations, and managing any allegations or concerns that are raisedRegular floorwalks as agreed with the client to give visibility to the client and the temporary workforceAttending planning meetings with the client to assess temporary worker requirementsTo be successful in this role you will:Have strong customer services and admin experienceEnjoy working at a high paceAttention to detailGreat organisation skillsHave excellent communication skills and are capable of dealing