ZS/7912Lettings AdministratorPermanent role 9am-6pm£27-29k based on experienceIlfordMy client, a residential rental company, developing properties across the UK are currently recruiting for a switched on and experienced Lettings Administrator to join their site in Ilford. This role is to start immediately!This post plays an important role in the successful operations of the residence. The ideal candidate needs to have a service oriented approach so that resident issues can be dealt with in a timely and positive manner. As well as possess the ability and skills required to maintain the same level of service as the Resident Manager in their absence and focus on direct let opportunities.A positive attitude towards a changing and fast based environment is essential and the right person needs to be enthusiastic, engaged and friendly with customers.The role entails: Conduct viewings to prospective tenantsRespond to email / phone enquires in a timely mannerUpdate of weekly media letting platforms (e.g. Rightmove, Zoopla, On the Move etc.)Process resident applications including completion of background and credit checksAssist with deposit protection scheme set up and releasesAssist with preparation of check-in and check-out reportsAssist with move in / move out customer journey proceduresAssist with the collection of rents, ensure collection and deposit on a timely basisCommunicate effectively and courteously, whether face to face, via telephone or in writing, with residents and coll