We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you''ll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app. You''ll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs.Sitting within the Customer Experience Centre of Excellence, you''ll support CX strategy, design excellence, and performance across product roadmaps for the UK and Ireland. From joining Sky to engaging with our latest services, we''re driven by one purpose: to create better experiences for our customers.What you''ll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools,