Robert Walters is working in partnership with a Global market leading SaaS Technology business. They specialise is designing and developing bespoke software and streamlines projects, enabling Real Time tracking for global customers and users.They have experienced considerable growth, onboarded new clients and secured competitive bids - expanding it presence globally. They are now keen to appoint a Customer Success Manager (Dutch Speaking), to ensure clients receive exceptional support, maximise the value of partnerships.Duties and ExperienceFluent in Dutch oral and written - Essential

Strong customer-facing communication

SaaS experience in delivery, customer success, implementation

Run discovery workshops and capture requirements

SaaS delivery or enterprise customer success

Solution Design and Implementation

Solution design - forms, process, dashboards, permissions

Deliver end-user and champion training

Technical awareness: API/Integration

Account Growth and Value Delivery

Project leadership: Manage timelines, risks, stakeholders

Identify Risks and opportunities during delivery

The permanent opportunity for a Customer Success Manager (Dutch Speaking) will pay a competitive salary and package. This is an opportunity to work for a global industry leader within the SaaS industry.For further information, please apply with an updated CV and reach out to Ajay HayreRobert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

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