About the role We are looking for a reliable and organised Client Support Administrator to join YoungEducation. This role supports the delivery of services across Alternative Provision, centre-based tuition, online tuition, and home tuition. You will play an important part in keeping day-to-day operations running smoothly, ensuring that communication, systems, and processes are accurate, organised, and consistently maintained. The role Working closely with the Client Support Coordinator, you will support the full administrative lifecycle of our services, from initial enquiries and referrals through to ongoing delivery and reporting. You will assist with managing referrals and onboarding new young people, ensuring all required information is collected, recorded accurately, and shared with the relevant team members. You will help coordinate availability with tutors, service providers, and subcontractors, and support the accurate setup and maintenance of timetables across all services. A key part of the role involves maintaining accurate data and systems. You will be responsible for updating attendance, session information, and client records in a timely manner, ensuring all information is clear, complete, and audit-ready. You will also play an important role in supporting reporting processes. This includes tracking deadlines, chasing outstanding reports, and carrying out initial checks to ensure reports from tutors, service providers, and subcontractors are complete, consistent