IT Support Engineer Spider are advertising on behalf of an established Managed Services Provider (MSP), who are looking for an IT Support Engineer to join their team in Crouch End, North London in this permanent, full-time opportunity. About them: They are an experienced MSP offering tailored IT services with a strong focus on client satisfaction. With over 20 years of experience, they support a diverse range of clients - from local charities and schools to large enterprises - through reliable solutions and exceptional support from a skilled, dedicated team. Fantastic company package includes: Salary: Competitive salary ranging from £28,000 £34,000 per annum depending on experience. Holiday: 21 days, plus bank holidays (increasing each year up to 25 days) Other: Professional development support with clear growth opportunities, within a friendly and inclusive working culture that promotes regular team socials and a supportive atmosphere. About the role: As an IT Support Engineer, you ll be a key part of the technical operations team, providing both on-site and remote support to schools and other organisations across central London. The role offers a varied mix of on-site field engineering and helpdesk-based support activities. You ll work closely with customers and colleagues to identify and resolve issues quickly, ensuring reliable, secure IT systems and a great user experience. This role involves travel to schools and other client sites across central London, where you wil