Customer Services Coordinator Flexible shift patterns Liverpool, Estuary Business Park - Free onsite parkingFull-Time - On-siteSalary: £26k - 28k (DOE) + Performance bonus Hours:Tyrenet are looking to increase their coverage over a 24-hour period so there is some flexibility on shift patterns, we would appreciate if candidates could indicate their preferences for the following: Early ShiftsDay ShiftsNightsWeekends The Challenge As a Customer Services Coordinator at Tyrenet, you''ll play a vital role in delivering fast, reliable, and friendly, first-class service to our customers. You''ll be the first point of contact, supporting our 24/7 operations, powered by a dedicated team and a trusted network of tyre partners nationwide. We combine reliable customer service with operational excellence to deliver results for our clients across logistics, transport, and commercial vehicle fleets. The Approach We''re looking for someone who thrives in a fast-paced environment, is passionate about delivering excellent service, and enjoys solving problems under pressure. Using our internal systems, you''ll manage inbound calls, assess each situation, and coordinate the most appropriate solution through our trusted tyre partner network, keeping customers informed throughout. You''ll be part of a supportive, team-focused environment where attention to detail and customer care make a real difference. Key Responsibilities Handle incoming calls from customers, providing reassurance and clear co