The Job As an Account Manager you will be responsible for delivering print and mail projects in a timely manner. You will work closely with both external clients and internal contacts, to deliver a professional service to specifications and SLAs.Delivering excellent customer service is key, so experience in this area is essential. Day to day you will liaise with the sales and production teams, as well as allocated clients and suppliers, to be able to process orders efficiently, in line with the brief and client expectations. As such excellent verbal and written communication skills are essential.This is a busy role where attention to detail is crucial. As an Customer Account Manager you will need to be able to manage multiple projects simultaneously and have the capability to work well to deadlines.You will be working with a great team with a supportive and freindly environment within a business that continues to grow and go from strength to strength. Key Responsibilities Take a comprehensive project brief from the sales team or directly from clients and adhere to strict specifications and schedules Produce detailed job specifications and instructions for the production team Liaise with internal departments to monitor progress of jobs and ensure delivery on time Build and develop relationships with key stakeholders including clients and suppliers Ensure invoicing procedures are followed Manage and fulfil client expectations Deliver excellent customer service to a multitude of