Our client based near to Sutton Coldfield are currently recruiting for a Customer Service Administrator to join their team on a full time, permanent basis. This role will involve working with customers from initial enquiry, and building a rapport with them, so you must be a confident communicator. You will need to have excellent IT skills with the ability to learn new systems with ease. Main duties of the Customer Service Administrator role include: Handling customer enquiries via telephone and email Assisting customers with any queries they may have Input data into the system Resolve any issues and escalate where necessary Follow up with clients to ensure they feel supported General administrative duties as required This is a full time, permanent role working Monday to Friday and is fully office based. It is a great opportunity for someone who is looking to join a busy company who offer excellent benefits and opportunity for career growth. If you feel you have the right skills and experience, please apply now stating why you would be suitable!