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Permanent

Customer Service Representative

Sunderland
money-bag £26000/annum
224944525
Posted 4 days ago

This entry-level Cyber Security role is designed for individuals looking to start a career in digital security. You will support day-to-day cyber security activities while learning how organisations protect systems, data, and users from cyber threats.

KEY DUTIES

  • Act as first-line support for IT-related queries
  • Assist users with basic troubleshooting of hardware and software
  • Update and manage support tickets
  • Communicate clearly with customers and internal teams
  • Learn IT support tools and best practices

CANDIDATE REQUIREMENTS

  • Interest in IT, technology, or digital careers
  • Confident communication skills
  • Basic IT knowledge or personal use of technology
  • Reliable, punctual, and eager to learn
  • No previous IT experience required

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