The role of Collections Account Manager (FTC) is an 8-month fixed-term contract focused on managing arrears under 60 days, ensuring accurate cash allocation, and building strong internal and external relationships to support timely payment.Client DetailsMy client is based in Richmond upon Thames, offers a great work culture and fantastic benefits. Their offices are located in close proximity to Richmond train station.DescriptionThe key responsibilities for the role of Collections Account Manager (FTC) include: Manage and reduce arrears under 60 days through proactive collection activityAccurately allocate incoming payments in coordination with the accounts teamBuild and maintain effective relationships with internal teams and external clients to ensure prompt paymentAdminister late payment interest charges where applicableEnsure compliance with internal policies, Consumer Credit Legislation, and the Data Protection ActSupport with general administrative tasks and ad hoc duties as needed ProfileThe successful candidate for the role of Collections Account Manager (FTC) will have: Minimum 2 years experience in debt collection or credit control, with strong knowledge of arrears management.Excellent organisational and communication skills, with the ability to work both independently and as part of a team.Strong Excel proficiency and ability to resolve technical allocation and reconciliation issues.Proactive approach to building relationships and driving timely payment resolutions.