Customer Service Executive Location: Hybrid Portsmouth (after probation: 3 days from home, 2 days in the office) Salary: £26,210, rising to £30,300 Start Date: March 2026 Hours: 40 per week, shift rota between 7:45am 8:15pm Schedule: Monday to Sunday (working every other weekend) Why Join our client? Our client are offering a fantastic career opportunity with a benefits package to match: Salary progression: £26,210 rising to £30,300 within months Generous holiday: 28 days increasing to 38 with length of service Health and wellbeing support: Simply Health cash plan (optical, dental and medical) Additional perks: Travel and medical insurance discounts. Dynamite Recruitment is proud to be partnering with a successful Insurance brand, to recruit Customer Service Executives for a specialist team. This is a varied and rewarding role where no two days are the same! You ll be at the heart of supporting customers, resolving queries, and ensuring a seamless experience from start to finish. Key Responsibilities Handle incoming calls and emails professionally and efficiently Provide accurate updates, solutions, and support to customers Prioritise workloads in line with service expectations and deadlines Liaise with internal teams and third parties to manage enquiries Complete high volumes of essential administrative tasks Manage sensitive and challenging conversations with empathy Ensure compliance with regulatory and company procedures What We re Looking For Previous experienc