Application Support Engineer - Edinburgh or Glasgow Hybrid - 26K- 30K + 10% BonusSQL skills required Hybrid working Rotational shifts Growing SaaS companyLorien''s client, a fast-growing global SaaS provider with a strong reputation in their domain, is looking to hire an Application Support Engineer to join their expanding support function. Based out of either their Edinburgh or Glasgow office, this is a fantastic opportunity to join a tech-driven business with exciting projects, a collaborative culture, and a clear path for progression.What''s in it for you?Competitive salary ( 26K- 30K) + 10% bonusHybrid working model (office/home split based on shift)Private healthcare, flexible working, recognition rewardsCareer development and upskilling opportunitiesFriendly, supportive team environmentShift Pattern (rotational):Morning (6am-2:30pm) - Work from homeMid (8am-4:30pm) - Office-based Tuesdays and Thursdays (Edinburgh or Glasgow), WFH rest of the weekLate (2:30pm-10pm) - Work from homeKey Responsibilities:Provide hands-on application support across core platformsManage and escalate support tickets appropriatelyCollaborate with DevOps, Infrastructure, and other teamsMonitor remote client servers for stabilityManage user accounts and support portal accessContribute to deployments, change/config projects, and process improvementsWhat You''ll Bring:Proven experience in Application Support or 1st /2nd Line SupportStrong hands-on SQL skills (Azure SQL a bonus)Familiarity with Acti