Global Contracts and Billing Administrator Change your job, change your workplace, change your future At Ricoh, we empower digital workplaces using innovative technologies and services that enable individuals to work smarter. As part of our ongoing commitment to excellence, accuracy, and customer satisfaction, we are looking for a Global Contracts and Billing Administrator to join our growing team, based out of our Northampton office on a hybrid working model. This role offers the opportunity to work across 20 Ricoh Operating Companies in EMEA, supporting some of our largest global customers with accurate, consistent, and timely billing and contract administration. What you will be doing Managing and administering global customer contracts to ensure correct and consistent billing Coordinating closely with local Operating Companies (OpCos) and Ricoh Shared Services to ensure invoices are accurate and delivered on time Working with the Global Services central team to align billing processes with service delivery standards Acting as a central point of contact for internal teams and external customers, resolving billing and contract queries efficiently Promoting the use of standard billing practices and minimising bespoke, manual processes Supporting continuous improvement initiatives and identifying areas to optimise processes and increase accuracy Providing dedicated billing support for strategic, high-value accounts in a high-volume, deadline-driven environment Assisting wit