Operations ManagerLocation: Selly Oak Birmingham + travel across the West Midlands Hours: 37 hours per week Salary: 42,568.84 - 44,965.39 (DOE)About the RoleWe are currently recruiting for an experienced and driven Operations Manager to oversee a portfolio of supported living and residential services across the West Midlands.This is a senior leadership position where you will manage a team of Registered Managers and be responsible for ensuring the delivery of high-quality, person-centred care for individuals with autism, learning disabilities, and complex needs.You will play a key role in driving service performance, maintaining compliance with regulatory standards, and supporting the growth and development of services.This is a hybrid role, combining office-based work with regular visits to services.Key ResponsibilitiesLead, motivate and develop a team of Registered ManagersDrive service performance and work towards CQC ''Outstanding'' ratingsConduct audits, inspections, and ensure full regulatory complianceSupport service development, including new services and referralsOversee recruitment, staffing levels, and workforce planningManage budgets and monitor financial performanceLead on safeguarding, quality assurance, and risk managementBuild strong relationships with families, commissioners, and external stakeholdersContribute to strategic planning and operational leadershipAbout YouExperience as a Registered Manager (or above) within social careStrong understanding of CQC s