Overview

Based in the beautiful Ashmolean Museum, you will deliver a world class experience for our visitors by acting as the museum''s ambassador. You will interact with a various range of people and respond to visitor''s questions and needs. Using product knowledge, you will welcome and inspire our visitors as well as encourage visitor giving (donations). To help you achieve this, we will provide comprehensive and structured training alongside development opportunities. This role is fixed-term until early June 2026. There are 6 part-time vacancies available with varying hours and weekly shift patterns. Patterns vary between 0.53 and 0.96 FTE. All shift patterns will involve working at least one weekend day, with some patterns including both weekend days. All patterns include working on a Tuesday. This role will involve regular manual handling and some lone working. Full training will be provided.

Responsibilities

Deliver a world class visitor experience as the museum''s ambassador.Interact with a diverse range of people and respond to visitors'' questions and needs.Welcome and inspire visitors and encourage donations.Complete comprehensive and structured training and pursue development opportunities.Work on a fixed-term contract until early June 2026.Hold one of 6 part-time vacancies with varying hours and weekly shift patterns (0.53 to 0.96 FTE).Work at least one weekend day per pattern, with some patterns including both weekend days, and work on Tuesdays.Perform regular manual handling and some lone working.Full training will be provided.

Qualifications

Passionate and friendly personEnjoy working as part of a teamGood at solving unexpected problemsLove museumsBonus: experience in a customer-facing role in a heritage environment or knowledge of another language

What We Offer

An excellent contributory pension scheme38 days of annual leaveA comprehensive range of childcare servicesFamily leave schemesCycle loan schemeDiscounted bus travel and Season Ticket travel loans

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