2nd Line Support / Senior Service Desk Analyst /IT Support Based in Leeds- Mon Fri needed to provide end user support. As 2nd Line Support / Senior Service Desk Analyst /IT Support you should have some of the following skills: Microsoft Windows 10/11, Microsoft Office 365, Active Directory, Group Policy, SCCM. Successful 2nd Line Support / Senior Service Desk Analyst /IT Support will need to have excellent communication skills, strong and logical troubleshooting / diagnostic s ability, be resourceful, with a growth mindset and a drive and ambition to progress yourself. Any 2nd Line Support / Senior Service Desk Analyst /IT Support who has had any previous experience of adding value to a team and being the go-to person will have a huge advantage. Apply now we are waiting to invest in your career!