OverviewAs the Operations Associate Director you will be responsible for managing the end-to-end transition of newly won clients to Publicis Media. This role involves working closely with the appointed Client team and practice leads i.e. Legal, Finance, HR to oversee all aspects of the transition process, including onboarding from the incumbent, commercial agreements, financial setup, media strategy, planning, talent acquisition and operational frameworks.

Responsibilities

Transition Management

– Assemble core team, set up shared resources, schedule client kick-off and track transition performance.

Commercial and Legal

– Work with legal and client team to finalise AOR, MSA, SOW, and remuneration KPIs.

Financial Setup

– Establish billing, payment, and authorisation processes, define currency agreements, and provide a finance playbook.

Talent Management

– Work with Talent Acquisition to ensure team structure, DEI goals, track hiring, and onboarding occur and are reported on in a timely manner.

Incumbent Transition

– Manage handovers, review documentation, transition campaigns, and confirm project ownership timelines.

Media Strategy and Planning

– Align on workflow practices such as Prisma first, templates, approvals etc

Digital and Data Integration

– Work with Investment teams to audit tech stack, define data needs, set up ad tech access, and implement reporting frameworks.

Programmatic and Paid Media Execution

– Ensure platform access and align on billing profiles making sure set up is accurate

Operations and Training

– Define workflows, establish knowledge-sharing, confirm system access, and execute training programs across PO Tracker, CapSure and Meteor

Taxonomy and Automated Reporting

– Assess taxonomy dictionary, align with client, establish data governance, implement automated reporting and train team.

Operations Team Support

– Work closely with the operations team to ensure smooth processes in the first three to six months, troubleshoot workflow issues, and step in where needed.

QualificationsTo be successful in this role you will need:

Proven experience in managing media transitions and operations

Strong understanding of media planning, buying, and digital marketing technologies

Excellent project management and organisational skills

Ability to work cross-functionally and manage multiple stakeholders

Proficiency in financial processes, contracts, and remuneration structures

Strong communication and negotiation skills

Experience in talent management, training, and onboarding

Additional informationSpark

has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and IncomeProtectionPlans we also offer;

WORK YOUR WORLD

opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year.

REFLECTION DAYS

- Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care.

HELP@HAND BENEFITS

24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching.

FAMILY FRIENDLY POLICIES

We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave.

FLEXIBLE WORKING, BANK HOLIDAY SWAP

and

BIRTHDAY DAY OFF

You are entitled to an additional day off for your birthday, from your first day of employment.

GREAT LOCAL DISCOUNTS

This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre.

Full details of our benefits will be shared when you join us!

Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week.

We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process.

Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAGs (Employee Action Groups).

#J-18808-Ljbffr