Service Charge OfficerTemp 3 months initially£22 PAYE plus holidayCanning Town Area - 3 days in the office 2 days working from homeOur client a small housing association is looking to recruit a Service Charge Officer to mainly deal with S20 notices and queries. As the successful candidate you will assist homeowners to sustain their lease and maximise income through the effective management of accounts.You will also:Provide an effective, proactive and resident-focused income collection service, balancing prevention, support, and recovery.Provide an objective and effective income recovery service.Sensitive to resident needs, be first and main contact for service charges.Appropriately refer complex caseworkAssist with the preparation of papers for court and tribunalsEnsure arrears recommendations are actionedEnsure timely completion of benefit claims and assist with verificationIdentify at-risk residents and ensure that they are provided with appropriate support and adviceMaximise recovery of former tenant, parking, sundry and other homeowner debtsMeet with residents on-line, in the office, and in their homesPlease click ''apply now'' or contact me for more informationHays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the TandC''s, Privacy Policy and Disclaimers which can be found at hays.co.uk