Commercial Collector - Permanent, Full-TimeLocation: Maidstone (Office Based)Salary: £28,000 basic £45,000 OTEHours: 9am-5pm (with discretionary flexibility)Breaks: 10-minute morning and afternoon breaksJob PurposeMaximise cash collections through inbound and proactive outbound calls.Key ResponsibilitiesNegotiate early repayment of international and domestic debtsUpdate debtor management systems accuratelyRecommend next steps to clients after failed collection attemptsEscalate disputes to Client Services swiftlyMaintain accurate records and workflowsCandidate ProfileWe''re looking for someone with:A proven background in commercial credit control or B2B collectionsOR sales/customer service experience and a desire to move into collectionsConfidence on the phone and working to financial targetsCore CompetenciesEffective communicationInfluencing and negotiating skillsRapport buildingCustomer focusTeamworkArticulate, literate and numerate with excellent keyboard skillsBonus SchemeGenerous monthly bonus potential - up to £1,400/monthBenefits20 days holiday + bank holidays (rising to 25 days)Pension: 3% employer / 5% employee2 canteens with free hot drinks and waterWeekly treats: snacks, protein bars, etc.Breakout area with pool table, table tennis and dartsBeautiful location near Maidstone town centreInterested?Apply now and join a supportive, high-performing team!