Technical Support Engineer About the Company: A leading provider in the engineering sector, based in Warrington, WA1 4RZ, is seeking a dedicated Technical Support Engineer. Offering a competitive salary between 40,000 - 45,000 per annum, this full-time role (37.5 hours per week, Monday to Friday 07:00 - 17:00) includes benefits that foster professional growth and work-life balance. Why This Role Stands Out: - Competitive salary with room for growth - Collaborative work environment with cross-team interaction - Emphasis on continuous improvement and innovation - Opportunity to work with cutting-edge diagnostic tools - Strong focus on health and safety best practices Key Responsibilities: - Handle technical enquiries from customers and internal teams - Deliver remote diagnostics using digital tools - Provide clear technical guidance, work instructions, and service bulletins - Collaborate across teams to boost first-time fix rates - Support health and safety best practices Skills, Experience, and Education: Communication: - Ability to communicate confidently at a technical level Knowledge/Expertise: - Strong engineering background and solid experience resolving technical issues - Understanding of electrical, pneumatic, and hydraulic systems (desirable) Innovation: - Ability to read technical drawings and create clear documentation Business Impact: - Excellent IT skills and great time management - Relevant engineering qualification (Level 3 or equivalent) Accountabilities: -