The Collections Account Manager will play a vital role in managing accounts and ensuring timely collections within the financial services sector. This position requires strong organisational skills and the ability to maintain accurate records while providing excellent service to stakeholders.Client DetailsThe client is a global financial institution known for its comprehensive banking services. They prioritise customer satisfaction, regulatory compliance, and innovative financial solutions to support their diverse clientele.DescriptionManage a portfolio of accounts to ensure timely payment collections and resolve outstanding balances.Communicate effectively with clients to address payment issues and negotiate repayment plans where necessary.Maintain accurate and up-to-date records of all collections activities.Collaborate with internal teams to escalate and resolve complex account discrepancies.Prepare regular reports on collection status and account performance for management review.Ensure compliance with company policies and financial regulations during all interactions.Identify trends in overdue accounts and recommend strategies to improve collections processes.Provide exceptional service and build positive relationships with clients and stakeholders.ProfileA successful Collections Account Manager should have:Previous experience in collections or account management within the financial services sector.Strong knowledge of accounting and finance principles.Excellent communic