The role: Technical Supervisor (on site - Manchester) The purpose of the Technical Supervisor (TS) is to be responsible for the technical delivery of the contract across a defined cluster of BT sites, ensuring that technical compliance is achieved at all times. Safety is the primary consideration for all operations and must underpin all activities. You will be available to provide guidance to colleagues across the Cluster, including technical knowledge in mechanical and electrical systems to ensure safe, appropriate and compliant solutions and efficient customer service delivery. You will also provide a rapid response to operational incidents and customer issues and will support the Area Operations Manager (AOM) and Contract Support to deliver the FM service. You will work closely with the BU Technical Services Manager (TSM). Key responsibilities are as follows:Promote the safe delivery of all activities regardless of discipline, circumstance and locationEnsure compliance with Health, Safety, Environmental, Quality and COSHH laws or regulations to make certain that all company Health and Safety policies and procedures are adhered toLead and be responsible for the day to day management and supervision of the FM colleagues including managing absence and planning coverInterface with the TSMs and Technical SMEs for support, standards and process alignmentProvide first point of escalation for all maintenance colleagues, supporting with recruitment, onboarding, training and ongoin