Operational Support Officer Location: Stores Road, Derby, DE21 4BD Start Date: ASAP Contract Duration: 5+ Month Working Hours: Mon Fri, 09 00, 37 Hours per week Pay Rate: £13.91 per hour Job Ref: (phone number removed) Job Responsibilities Provide operational support at the Stores Road depot. Assist with customer service requests, queries, and complaints. Handle administrative tasks using MS Office tools like Outlook, Word, and Excel. Communicate effectively with customers, especially in challenging situations. Person Specifications Must Have: Eligibility to work in the UK. 5 GCSEs A -C, including English and Maths, or equivalent qualifications. Admin qualification NVQ level 2 or similar, or relevant administrative experience. Good IT skills and experience with MS Office. Strong communication skills for writing letters and emails. Commitment to customer care principles. Nice to Have: Experience in resolving customer service requests and complaints. DISCLAIMER: By applying for this vacancy, you consent to your personal information being shared with our client and any relevant third parties we engage with, for the purpose of assessing your suitability for the role. You acknowledge that it is your responsibility to inform i-Jobs in advance if there are any specific organizations or hirers to whom you do not wish your details to be disclosed.