Operations Director / COOLocation: London or Leeds (weekly London presence required)Package: Up to £120,000 + 15% bonus + long-term incentivesReporting to: CEO About the company Our customer is a fast-growing consultancy helping organisations to improve digital strategies, their delivery and operations. With a diverse client base and ambitious plans for the future, they are investing in strengthening their leadership team to support the next stage of scale. The opportunity They are seeking an experienced Operations Director / COO to join their senior leadership team. This individual will report directly to the CEO and take responsibility for building and optimising the operational backbone of the business. The role will be pivotal in creating the structures, systems, and processes needed to scale the business, whilst also leading a range of critical business functions. Key responsibilities Lead and develop internal functions including People, HR, Scheduling, Resourcing, Internal IT, Compliance/Security and Events. Optimise commercial opportunities through resourcing / pipeline management. Design and embed effective internal processes to enable scale and efficiency. Build and optimise the platforms and structures that support growth. Drive a culture of operational excellence, compliance, and continuous improvement. Work closely with the CEO and leadership team to deliver on ambitious growth objectives. Play a key role in shaping the organisation s future strategy. Candidate