Senior Client Adviser
Senior Client Adviser Coventry Salary range up to £80,000 (DOE) Butler Rose Public Practice is delighted to be supporting a well-established firm in Coventry with the appointment of a Senior Client Advisor.You will help deliver the firm''s vision of improving the quality of life for business owners, acting as a trusted advisor to your client portfolio. Building strong, lasting relationships, you''ll ensure excellent service, high client satisfaction, and long-term loyalty, creating advocates who refer others.Role Requirements:Primary client contact - Lead relationship owner for your client portfolio.Chair client meetings - Run quarterly reviews, planning sessions, and key discussions.Holistic client understanding - Develop a full picture of the client''s business and personal objectives to act in their best interests.Day-to-day query management - Respond promptly to client questions by phone and email.Client advocate internally - Represent the client''s interests and ensure the best outcomes in internal discussions.Coordinate with specialist teams - Liaise with tax and other teams on projects and resolve client-related issues.Identify sales opportunities - Spot client needs, initiate conversations, and help progress new service opportunities.Create chargeable projects - Define solutions, scope work, and articulate value to clients.Support and mentor juniors - Train and develop junior team members toward Client Advisor roles.Strong commercial awareness - Understand KPIs, pro
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