OverviewTechnical Pre-Sales Consultant

Our client is a global payments organisation seeking a Technical Presales specialist to provide presales client management to existing clients and prospects. You will design and implement payment solutions, owning and understanding the client solution working closely with internal sales and developers as well as other internal and external stakeholders including partners and clients where your focus will be to deliver the best customer experience.

You will be responsible for ensuring that partners can successfully leverage the payment platform, products and services to achieve agreed technical/business goals, providing technical support to Account Managers in the concept, design, scoping and implementation of client projects in both pre and post sales activities.

As a technical payments expert you will have a strong track record and strong peer group network within the payment community with a focus on EMV, PCI and Security.

Day to day you will:

Be the primary technical contact responsible for supporting the sales function for clients and prospects, focusing on design and implementation support

Provide product expertise to the sales team and clients, providing information and documentation regarding product range, features, benefits and USP’s

Attend client meetings and participate in responses to RFI/ RFP’s

Have regular client contact to ensure understanding of their company objectives and ethos

Oversee the end to end technical development of new or existing implementations managing all technical, process, manufacturing and warranty service orientated communications

Develop and direct activities to ensure that prospect / client expectations are correctly set and achieved with regard to customer software and hardware support operations, installation and training

Ensure the client adheres to any technical agreements

Key experience, qualifications and skills

Payments Industry experience

Technical experience in one of software development or testing

Good Project Management skills

Ability to work under pressure and multi task

Strong analytical and problem solving skills

Familiarity and understanding of EMV, Chip and PIN, POS testing

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