We''re recruiting an experienced and motivated Anti-Social Behaviour (ASB) Officer. This is a key role within Housing Management services, responsible for addressing anti-social behaviour, improving quality of life for residents, and helping to build safer communities.You''ll be working at the heart of neighbourhood services, taking ownership of complex ASB cases, supporting residents, and working with partners to deliver positive outcomes.The Role Take ownership of and investigate a caseload of ASB reports, acting as the single point of contact for residents. Support both victims and perpetrators, taking prompt enforcement or preventative action, and working with partner agencies where appropriate. Prepare and present cases for legal proceedings, ensuring sufficient evidence is gathered and supporting witnesses in Court. Ensure safeguarding concerns are addressed as part of a multi-agency approach, contributing to long-term solutions for affected residents. Contribute to estate action plans and design-out-crime initiatives to reduce nuisance, environmental crime, and ASB. Support delivery of the ASB communications strategy, raising awareness with colleagues, residents, and key partners. Develop initiatives to reduce and prevent ASB, tailored to estate profiles and key issues, with a focus on resident satisfaction. Respond to Members'' Enquiries and complaints linked to ASB cases, ensuring clear, empathetic communication. Contribute to upskilling Neighbourhood Manage