Are you an experienced telesales professional with a knack for leadership and a passion for driving results? This role as a Telesales Team Leader in Tredegar, South Wales, offers a dynamic and rewarding environment where your skills and experience will shine.Imagine leading a motivated team of Telesales Representatives across the UK and Europe, guiding them to exceed sales targets and deliver exceptional customer service. This position not only allows you to leverage your telesales expertise but also to develop and mentor a team, fostering a high-performance culture. The role demands a proven track record in telesales or customer service, coupled with experience in leading and coaching staff. Strong communication and interpersonal skills are essential, as is the ability to manage multiple priorities and adapt to changing business needs. Familiarity with CRM systems is essential as you will need to analyse performance data and identify areas for improvement.In return, the position offers a competitive salary and a comprehensive benefits package, including a defined contribution pension scheme, Perkbox membership, and free on-site parking. Enjoy 25 days of annual leave plus public holidays, with a defined shutdown period between Christmas and New Year. Your wellbeing is a priority, with access to a cash plan, an Employee Assistance Programme, and a comfortable rest area with free hot and cold drinks.This role is more than just a job; it''s a chance to make a significant impact