Company Description

The Novotel London Greenwich is a 4-star hotel and is a perfect base for business, leisure and family trips to London.The hotel has 151 Bedrooms and five conference rooms that can accommodate up to 175 guests, ideal for meetings, conferences and celebrations. The Novotel London Greenwich bar is an atmospheric space to enjoy afternoon tea, beer, wine, cocktail or soft drink at any time of day.Our mission at is to create memorable moments for our guests, by connecting hearts from arrival to farewell.A job, a career or a calling - whatever brings you here, we have something for you!As part of our team, you can have:Discounted hotel rates all over the world in Accor HotelsContinuously learn and develop yourself with our Accor AcademySupport your wellbeing in your professional and personal livesGrow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countriesParticipate actively in initiatives to build a more inclusive and sustainable worldAnd many more benefits and perks: Our objective is simple: make you grow and give you the spark to unleash your personalityA competitive salaryPension SchemeEye Test VouchersCycle to work SchemeStaff Uniforms ProvidedLearning programs through our AcademiesJob Description

Assist in managing all food and beverage service operations, ensuring smooth coordinationSupport training, and ongoing development of FandB team members.Supervise, guide, and motivate staff to deliver exceptional guest service.Maintain high standards of hygiene, health, and safety in accordance with company and local regulations.Ensure guest satisfaction by resolving issues promptly and professionally.Monitor and manage inventory levels, wastage, and stock control.Help drive upselling initiatives to meet revenue targets.Conduct regular team briefings and participate in departmental meetings.Ensure service areas are clean, well-organized, and fully prepared before service periods.Act as the duty manager when required and support events or special functions.Maintain clear communication with kitchen and other departments.Qualifications

Proven experience in a supervisory or assistant management role within FandB or hospitality.Strong leadership, organisational, and interpersonal skills.Excellent communication and problem-solving abilities.Knowledge of health and safety regulations, food hygiene, and licensing laws.Hands-on, guest-oriented approach and ability to work under pressure.Additional Information

We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us.In return for your commitment, we provide fantastic career and training opportunities and excellent working conditions with a supportive and fun team. In addition, we will provide you with hotel discounts and benefits worldwide.Creates a culture which is service focused, positive and driven to succeed, open to change and creative in approach.Excellent communicator with well-developed stakeholder management skills (internal and external)Exceptionally organised with the ability to efficiently prioritise manners.Ability to remain calm when under pressure.Ability to work a flexible roster including mornings, evenings, weekends and public holidaysWe are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong.If you feel you are the right candidate,please click apply now! Wed love to hear from you!One more thingBy working at Novotel London Greenwich you will be part of the Accor network, a worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy, and explore Accors limitless opportunities. Discover our Talent stories at heart-of-hospitality.com or on Instagram @heart.of.hospitalityContract Type: Full TimeNumber of hours: FTStart date: ASAPLocation: Novotel London Greenwich

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