Centre Manager - Retail and Café Operations
Our vision is for a world where everyone experiencing a mental health issue receives support and respect. Join our passionate, dedicated team and make a difference today. About the role The Centre Manager - Retail and Café Operations will drive commercial performance, manage staff and volunteers, ensuring profits contribute to and support our mental health and wellbeing initiatives. You will be responsible for and oversee the Retail and Café operations at Mayfield Garden Centre and line management of the Horticulture, Retail, Gifting and Café Teams. You will ensure both retail and café operations deliver excellent customer service and profitability, working closely with our Marketing Team to raise awareness, increase sales as well as encourage and convert new customers. You will work closely with Mayfield s wellbeing services to ensure alignment and that the Solent Mind ethos is at the forefront of all sales, events and activities. You will be the lead for health and safety across the site. Hours: 37 hours per week (flexibly across Mayfield opening days/times, may require some weekend working and out of business hours). Location: Mayfield Garden Centre, Southampton. About you You will have extensive experience and insights in the garden centre industry, in retail management and horticulture as well as experience managing café or food service operations. You will need a strong commercial record of meeting sales targets that can be evidenced. You will need to have knowledge of
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