Escape Recruitment Services are recruiting for a Sales Administrator for our client, a successful SME and growing organisation based in Glasgow. This role sits at the heart of the sales function, providing essential administrative and customer support to ensure orders are processed smoothly from initial enquiry through to delivery and after sales follow up.The Role As Sales Administrator, you will be responsible for coordinating quotes, orders and documentation while acting as a key point of contact for both customers and suppliers. You will support the sales team with day to day administration and play an important role in maintaining service standards and customer satisfaction.Key ResponsibilitiesPreparing and issuing quotes, proposals and order confirmations within agreed timescales, including follow up to support conversionProcessing sales orders, checking availability, arranging deliveries and supporting payment processesLiaising with suppliers on repeat and bespoke enquiries to ensure customer requirements are metHandling customer enquiries by phone and email and providing after sales supportRaising invoices, assisting with credit checks and maintaining accurate customer and order recordsUpdating CRM systems and producing basic reports as requiredSupporting the wider sales team with administrative tasks and information managementResolving customer queries or issues efficiently and professionallyIdeal Candidate Strong organisational and time management skills with exce