ABOUT HOMEPROTECTWe founded Homeprotect on a simple principle – to provide protection to people underserved by the home insurance industry.We’re experts at insuring people who want to build or buy a unique property, renovate, rent a home or leave it unoccupied. We can cover people who travel a lot, run a business from home or even collect rare treasures. We protect people who love living in a listed building, having a view of a river or sunbathing on a flat roof.We can do this because our smart tech enables our customers to get an instant, online quote to cover a huge range of complex needs and our UK customer support teams are on hand to provide information and support when only a real person will do.Our insurance has already empowered hundreds of thousands of people to protect their homes and the things they love. But we’re not content with being the leading provider of what’s called ‘non-standard’ insurance. We believe there’s no such thing as ‘standard’. We’re all unique and we all deserve home insurance designed with our individual needs in mind – something our combination of real people and smart tech enables us to do.Our simple promise? Whoever you are and wherever you live, with Homeprotect we’ve got you covered.WHAT IT’S LIKE TO WORK HEREOur customers come from all walks of life and so do our people. We’re a small but perfectly formed team, made up of insurance industry specialists alongside a diverse mix of technologists, data scientists and customer and marketing champions from all sorts of industries and backgrounds. We all bring our individual expertise, an appetite for innovation and a shared ambition to empower people to protect their homes and the things that they love.Working in a fast-paced environment where change happens regularly is how we do things. But we also recognise that you’ll do your best work when you have the right balance, and that’s why we have fully embraced hybrid working giving our teams the flexibility to choose the right location and working hours for them. We prefer to focus on the outputs of their work, not where they complete it. That said, there will be times when getting together in one location makes sense, but day-to-day, our teams have the freedom to decide where to work and we trust that they’ll make the right decision balancing the business needs and their own preferences.Most companies think their culture is great, however at Homeprotect, we have the proof to back this up. We have been recognised externally as a Great Place to Work for the last six consecutive years.Sound good? Read on to find out more about joining our team…KEY RESPONSIBILITIESCompliance SupportSupport the development, maintenance and updating of the company’s compliance policies and procedures.Assist with monitoring progress against the annual Compliance Plan.Liaise with internal teams, including audit and risk, to help ensure a joined-up approach across “three lines of defence” control functions.Keep up to date with new regulatory developments and FCA guidance, highlighting relevant changes to senior colleagues and the business.Risk Management SupportHelp maintain and update risk registers and support effective communication of risk-related issues to relevant stakeholders.Assist with the implementation and monitoring of risk mitigation strategies.Support the identification and management of operational risks by working closely with business units and management teams.Contribute to the review of controls and processes, suggesting improvements for risk management where needed.Teamwork and CultureCollaborate with colleagues across the business to promote a positive compliance culture.Act as a role model for company values and standards through everyday behaviour and interactions.Reporting and InformationPrepare and distribute compliance and risk reports, management information, and summaries as required for management and governance committees.Escalate emerging issues and significant findings to senior compliance colleagues.Regulatory and AdvisoryAct with integrity, following all regulatory frameworks set by the FCA to support good outcomes for customers.Maintain effective working relationships with the FCA as directed by line management, helping to ensure cooperative and open communication when required.Provide day-to-day advice and guidance to colleagues on compliance and risk queries, escalating more complex issues as necessary.Governance SupportAssist in maintaining the company’s Governance Compliance Framework, helping to ensure it remains robust and effective.Support management in fulfilling governance responsibilities by preparing materials, responding to requests for information, and assisting with governance reviews.We would love to hear from people with the following skills and experience for this role:ExperiencePrevious experience working in a regulated insurance environment, ideally in compliance.Understanding of operational processes and awareness of the customer risks that can arise in a complex insurance business.Expert in insurance regulations, including knowledge of areas such as product governance and pricing regulations (e.g. General Insurance Pricing Practices, GIPP).Relationship BuildingCollaborative approach and ability to develop effective working relationships with a wide range of internal colleagues, including management and operational teams.Comfortable working with partners such as underwriters and outsourced service providers, representing compliance interests professionally.Ability to support communication with regulators (e.g. FCA) as required by senior colleagues.Analytical SkillsCapable of collating, analysing and summarising management information (MI) to identify trends or risk indicators.Able to prepare clear, concise compliance reports and summaries for review by management or committees.Decision Making and JudgementAble to exercise sound judgement in identifying compliance and risk issues, escalating matters appropriately.Demonstrates pragmatism and a proportionate approach to risk management, suited to the context of the business.Confident in offering advice with both assertiveness and diplomacy, as the situation requires.We think we have a fantastic company culture and welcome new team members with open arms. We also offer a great range of benefits, including:A genuinely flexible approach to work. We are really supportive of you flexing your hours and location to help you keep everything in your life in balance.Opportunities to focus on your professional growth whether that’s through training or other personal development opportunities - we want you to build your long-term career with usHome insurance with Homeprotect at 50% discount for all employees and 15% for friends and familyAn in-house wellbeing programme including seminars and workshops from wellbeing coaches and professionalsHome working starter kit and money to spend on additional equipment you may needCharitable giving scheme, so you can donate to our partner charity, or one of your choiceThe opportunity to work alongside brilliant people, because this isn’t something that every organisation can offer!On top of that, we also offer all the standard stuff, like:25 days’ holiday (plus bank holidays) and the ability to buy and sell >5 days annuallyPrivate Health Care with 24-hour, 7-day access to range of doctors and counsellorsLife insurance which provides cover to the value of four times your salaryAnnual discretionary bonus scheme (up to 20%)Pension contributionFree fruit and really good coffee for the days you come into the office and also occasional brunches to connect and bond with colleagues over foodLocal and national retail discounts

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