Job Description At Hearst UK, there''s always more to the story. Join us as a Marketing Executive to start the next chapter in your career. We''re the UK''s leading premium publisher, and the people behind iconic media brands such as Cosmopolitan, Esquire, Elle, Harper''s Bazaar and Country Living. We''ve created a working environment that encourages everyone to pull together. We never stop looking for brave new ideas. We''ll always try to develop and improve, we trust each other to do our best, and we have fun as we build on our heritage to make history. ABOUT THE ROLE As a Marketing executive, you will be driving and implementing the customer retention and engagement plan across our paid digital, bundle and memberships products across our portfolio of Magazine brands. With a keen focus on the continual improvement of customer metrics (specifically churn and lifetime value), your direct contribution will support overall customer subscription net growth. KEY RESPONSIBILITIES Help to drive and implement the customer retention and engagement plan across the full customer lifecycle, to support overall customer subscriber net growth. Use data and insights to inform and iterate the plan across welcome, in-life, renewal and save touch points personalising communications, tailoring campaigns and fostering stronger customer relationships. Seek to inform, analyse and improve the customer journey across all touch points, including creating and managing testing plans. Work colla